We are committed to providing the best possible services; however, sometimes things can go wrong. When they do, we need to know so that we can put them right and learn for the future. The following procedure has been adopted for dealing with complaints about the administration or procedures of Old Cleeve Parish Council.
Old Cleeve Parish Council Complaints Procedure
This procedure does not cover
- complaints that are submitted anonymously; or
- complaints about the conduct of a Member of the Parish Council. Such complaints should be made through the Monitoring Officer at Somerset Council.